Frequently Asked Questions
Your guide to expert drone support and service.
Do you offer shipping insurance for high-value drone equipment?
Yes, we offer various shipping options that include insurance and signature confirmation to ensure your drone arrives safely and securely.
What is your return policy for open-box electronics?
We accept returns on unopened items within 14 days. For items that have been opened or flown, a restocking fee may apply, and the product must be in original condition.
Do you provide technical support for drone setup?
Absolutely. Our team of Part 107 certified pilots is available to provide expert technical support and guidance for all equipment purchased through Florida Drone Supply.
Can I purchase an Enterprise Protection Plan for my fleet?
Yes, we offer several protection plans, including DJI Care Enterprise and custom service agreements, to keep your commercial operations running smoothly.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited overnight and 2-day shipping options for urgent mission requirements.
Do you offer financing for commercial drone packages?
We provide several financing options for both individuals and businesses to help make your drone equipment more affordable.